Etiquette Dinners/Workshops

Author: Maranda Brooks

Major Program: First Impressions

Research conducted by Harvard University, the Carnegie Foundation, and Stanford Research Center indicates that 85 percent of job success comes from having well-developed soft and people skills, and only 15 percent of job success comes from technical skills and knowledge (hard skills). Employers are often prepared to teach technical job skills; however, the intangible skills of being a team player, time management, and positive attitude are difficult to teach on-site but are critical to success.

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