We may loosely define the concept of “cultural competency,” as the ability to understand, appreciate and interact with people from cultures or belief systems different from one's own. As our communities become more diverse it is important that we all develop our understanding and practice of cultural competency. Being sensitive to cross-cultural differences and able to adapt to other cultural environments is key to bridging relationship gaps and maintaining healthy work environments. Cultural diversity is crucial to the success of any organization. Diverse workplaces promote fresh and unique perspectives to drive innovation, equity, and accountability, knowledge about specific markets or territories, and increased productivity among other benefits. 

During 2020, in what appeared to be the “summer of social justice,” more folks than ever seemed to be interested in becoming more culturally competent and understanding related concepts. The Barren County Family and Consumer Sciences Agent was contacted by representatives of the area mental health agency, Lifeskills Inc, to organize and facilitate a virtual program expanding on the concept of cultural competency. With the input and mentorship of Extension Community Development Specialists, the FCS Agent prepared a presentation and program outline; the Agent also assembled a panel of local experts and educators to provide insight on what it means to be culturally competent, benefits of culturally competency, microaggressions, and impact. Panel participants responded to a series of prompts and some participant questions during the 1+ hour webinar.  

Over 100 individuals attended this transformative program live and the recorded video garnered 238 views and counting on YouTube (https://youtu.be/4NvSIxj9SJ4). Pre and post-program word clouds provided a visual representation of the impact. The post-program word cloud detailed a move towards deeper reflection, empathy, intentional action, and personal growth by participants; words like patience, humility, reflection, and commitment were used rather than those textbook words and catchphrases typically associated with cultural competencies like diversity and inclusion.  One participant wrote, “ Thank you, LaToya and all the panelists! This has been an amazing opportunity for growth!!”