Author: Ashley Board
Planning Unit: Caldwell County CES
Major Program: Securing Financial Stability (general)
Plan of Work: Developing Necessary Life Skills
Outcome: Initial Outcome
Research conducted by Harvard University, the Carnegie Foundation, and Stanford Research Center indicates 85 percent of job success comes from having well developed soft and people skills and only 15 % of job success comes from technical skills and knowledge. Employers are often prepared to teach technical job skills; however the intangible skills of being a team player, time management, and positive attitude are difficult to teach onsite, yet are critical to success. To address this need, the Caldwell County Family & Consumer Sciences Extension Agent offered Positive Employability: Preparing for Financial Success to twenty-four culinary arts students at the local high school. The program consisted of six lessons including Ten Soft Skills for Success, Conveying Your Message, Listening & Inquiry, Networking and Communicating Effectively, Dining Etiquette, and Dressing for Success. Participants were surveyed following the program. 100% stated they can now define soft skills, effectively engage in teamwork, and identify the basic elements of positive communication. 90% can identify the elements of professionalism, manage time to enhance productivity, and identify barriers to successful communication. 95% can demonstrate strong verbal and nonverbal communications and effectively communicate a written message. 96% learned strategies to minimize nervous behaviors and 91% can introduce themselves and engage in small talk. 100% plan to create a positive professional image and use empathy and communication to build work place relationships. 95% plan to utilize soft skills to contribute to a more efficient and productive workplace. 90% plan to utilize elements of enhanced verbal and nonverbal communication. One participant said, “I learned a lot from these activities. The most important thing I learned was how to communicate not only with words, but with body language and non-verbal actions.”
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