The U.K. Cooperative Extension Service and the Kenton County Client Protection committee plan and execute the new volunteer orientation sessions for new and interested adult volunteers in Kenton County.  Cooperative Extension volunteers work independently with youth and adults in our community and provide opportunities for individuals to gain experience in decision making, responsibility, leadership, and project skills.  The former 4-H Youth Protection committee and current CES Client Protection committee feel strongly that an orientation is important to promote positive interaction among volunteers and include all volunteers in CES protocol and standard practices. 

Since 2008, 93 different adults have completed the orientation program.  The Client Protection committee has reviewed the materials and process and suggested adaptations.  The pre/posttest process was implemented in 2008 and continues with current orientation sessions.  The pre/posttest addresses scenarios or circumstances volunteers may encounter while volunteering.  The discussion process allows the adults to review their potential actions and allows CES staff (Kelley) to refer to and utilize appropriate CES procedures. 

Volunteers who complete the orientation program report an increased sense of belonging, appreciate the opportunity for guidance, report an understanding of local CES community programs, and services provided by the local office.  The orientation also allows for discussion of the next steps in a volunteers role.  Volunteers are invited to attend via personal contacts, personal letters, the What’s Happening publication, and program area newsletters.  74% of current active volunteers have completed the orientation. Pre/posttest questions that generate the most discussion involve correcting youth behavior, reporting abusive behavior, and dealing with alcohol at an event.Having an understanding of the questions that generate discussion and concern from volunteers allows the agent to address volunteer concerns more thoroughly and cite appropriate guidelines.