Success StoryProviding Clientele with Quality Information and Guidance



Providing Clientele with Quality Information and Guidance

Author: Nicole Rhein

Planning Unit: Marshall County CES

Major Program: Home & Consumer Horticulture

Plan of Work: Home Horticulture and Master Gardeners

Outcome: Long-Term Outcome

"Small" efforts for answering questions, making farm visits and providing hands on one on one trainings often go unnoticed and unrecognized but sometimes these efforts make a long lasting impression on clientele. Please enjoy this quote from a thank you letter sent to Nikki Bell, Marshall County's ANR Agent.

"Ms. Nicole, Thank you for the outstanding leadership and "hands on" involvement in every aspect of the year long agricultural education, training, and successful enhancement of Marshall County's gardening and farming production! Your Professionalism, friendliness, knowledge, experiences, and generous availability to each resident who requests solutions to his/her crop, garden or landscape problems is greatly appreciated! Thank you especially for continuously assisting me with my home projects whether they are apple trees, a grape vine or garden! Respectfully, Donnie"







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