Success StoryConsumer Fraud and Protection



Consumer Fraud and Protection

Author: Edith Lovett

Planning Unit: Pulaski County CES

Major Program: Real Skills for Everyday Life

Plan of Work: Healthy Lifeskills and Nutrition Education

Outcome: Initial Outcome


Consumer Fraud is a continuing problem nationwide. In 2014, the Consumer Sentinel Network received over 2.5 million complaints, not including unwanted phone calls. Identity theft remains the No. 1 consumer complaint area; 13 percent of all consumer complaints were related to identity theft. To educate our communities, the Lake Cumberland Area Extension Agents for Family and Consumer Sciences, asked the Attorney General, Andy Beshear to present an educational program. Over 100 people attended. A follow-up survey was emailed and mailed out to the participants of the program. 100 percent of those that responded noted a better understanding of their consumer rights and privacy protection measures, 100 percent stated they know the steps to avoid breaches in personal or financial security and will implement them to protect themselves from future scams and 100 percent are more aware for some of the scam calls people receive daily and should not respond to. One participant stated that after the program that it was very informative and good. Another participant mentioned that they requested that Attorney General Beshear visit the area again to provide additional related programs. The Attorney General encouraged the participants to reach out to him and his office for further information and help.







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