Author: Ronald Hustedde
Planning Unit: Community & Leadership Development
Major Program: Conflict Resolution
Outcome: Initial Outcome
Conflict is an inevitable part of Extension-related programming. Groups may be divided by priorities, misunderstandings, emotions or various forms of disagreements. Two Extension specialists delivered a training program, Public Conflict: Turning Lemons Into Lemonade, as part of new Extension agent training. It was based on the UK authored conflict resolution training manual: http://srdc.msstate.edu/trainings/educurricula/lemons/
The agents learned about ways to find common ground and address differences through a variety of hands-on conflict scenarios. According to the workshop evaluations, they are empowered to address conflict constructively. Some will use the training manual to educate others to address conflict constructively.
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