Success StoryEmpowering Agents to Assist Homeowners with Ornamental Disease and Pest Issues



Empowering Agents to Assist Homeowners with Ornamental Disease and Pest Issues

Author: Jonathan Larson

Planning Unit: Entomology

Major Program: Horticulture, Consumer and Home

Outcome: Initial Outcome

I worked with Kim Leonberger, Plant Pathology Extension Associate, to produce a multi-part Zoom based educational opportunity for county Extension personnel. The Plant Pathology team had found that Kentucky agriculture and natural resources and horticulture county Extension agents reported 74% of time was spent assisting homeowners. When dealing with homeowners, a majority of their questions centered on ornamental plants, which includes thousands of trees, shrubs, perennials, and annuals. Due to the large number of plants included under the umbrella of ornamentals agents frequently spend several hours trying to diagnose issues and provide management recommendations. We sought to offer an opportunity to learn about the most common diseases and arthropod issues and ultimately help agents reduce time spent seeking out information to assist homeowners. Over six sessions, the Guide to Common Diseases and Insects of Ornamental Plants webinar series introduced the most common pests and pathogens first then split each session into focus on specific and common ornamental plants and their problems. All sessions were recorded and can continue to be used as a resource by agents.
 Between 13 and 45 agents participated in each session. A survey at the conclusion of the series found that between 60 and 80 percent of agent respondents indicated a moderate or extreme increase in knowledge after each session. Ninety percent of agents found the webinar series valuable. The video recordings continue to be used by agents with some videos being viewed as many as 23 times. Agents verbally expressed that additional trainings of this type would be beneficial and the development of these additional training opportunities will be explored.    






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