Number of individuals reporting increased levels of understanding in the area: demonstrate strong verbal and nonverbal communications (Conveying Your Message)

Number of individuals reporting increased levels of understanding in the area: how to utilize listening cues (nonverbal, quaisverbal, and verbal) in conversation (Listening and Inquiry)

Number of individuals reporting increased levels of confidence in the area: participate in a productive business conversation (Networking for Success)

Number of individuals reporting the intent to utilize soft skills to contribute to a more efficient and productive workplace (Soft Skills)

Number of individuals who reported the intent to practice dining etiquette protocols (Dining in Style)

Number of individuals who reported the intent to utilize etiquette practices to improve verbal, written, and electronic communication practices (Communicating Effectively)

Number of individuals who reported the intent to create a positive professional image  (Dressing for Success)